The Superheroes Group is the leading children’s entertainment provider in Sydney, having performed at more than 28,000 events since 2002. On any given weekend we run between 30-60 events all around Sydney.

Currently we are seeking an Office Superhero to help us coordinate our events and run the administration side.

  • Permanent, Part time role (flexible working hours, would suit someone looking for school hours)
  • Work-from-home in Sydney
  • Efficiently run the back-of-house functions of an event management company

The role would suit either (let’s chat!):

  • 1 person looking for 25-30 hours per week OR
  • 2 people to job share the role, who are each looking for 15-20 hours per week

About Superheroes Inc. 

  • We have a passion for the work that we do, and we have fun doing it
  • We make events fun, simple and easy for our clients, with our vast experience and expertise
  • Our performers are a tight knit group of extreme extroverts who love performing
  • We appreciate that you have a life and will work with you to find the right balance
  • We work-from-home in Sydney
  • We are a small company setup but operationally, we cover a huge part of Sydney
  • We pride ourselves on full customer care, from the first point of contact, through to our post event feedback

 

Responsibilities of the role include, but not limited to:

  • Answering incoming calls and responding to emails efficiently
  • Client relationship management including database management
  • Manage and convert new client enquiries (warm leads)
  • Assist with weekly event schedules and allocating staff to events
  • Working with our clients/parents and performers to ensure every event is a great event.
  • Social Media Support, Planning & Posting
  • General administration ad hoc duties
  • Being available (by phone/email) every other weekend to respond to any event operational issues, if they arise.

 

We’re looking for someone with:

  • Min. 12 months previous administrative experience, and a general understanding of office procedures
  • Great interpersonal phone skills. Enthusiastic and warm, able to make our clients feel comfortable and also to convert sales
  • Strong organisational skills with ability to muti-task, meet deadlines and adapt to changing priorities
  • Excellent verbal and written communication skills
  • Exceptional attention to detail
  • The ability to work proactively and use initiative
  • Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
  • Experience with Salesforce CRM desirable (but not essential)
  • Adept and comfortable at conveying their own knowledge/love of Superheroes and other characters

 

Interested?

If this role interests you, please send a one page (max) cover letter outlining why you would be great for this role; specifically; your experience in organising and scheduling multiple activities/events concurrently, as well as the top 5 things you think makes kids events great (or experiences with any children’s events), and a short resume with two references to info@superheroes.com.au

CLOSING DATE: 6pm Monday July 10th 2023

Only successful candidates will be contacted for interviews.

Further information can be found at : www.superheroes.com.au/office-superhero

by jay